At Veetoon, our policies are written the same way we make our food — honestly, and with your family in mind. No fine print, no games. Here's exactly what you can expect from us.
For hygiene and safety reasons, we're unable to accept returns on food items once they've left us — we're sure you'd expect the same care with anything that reaches your kitchen.
But if your order ever arrives damaged, leaking, expired, or incorrect, we'll make it right — no questions, no hassle.
Simply send us a photo within 48 hours of delivery on WhatsApp at +91 6374248070, and we'll ship you a free replacement or refund you in full.
No forms. No arguing. Just fixed.
Because our foods carry no preservatives, we make everything in small batches and ship it fresh — the way real food should reach you.
· Dispatch time: within 48 hours (freshly made, small-batch)
· Shipping charges: ₹60 within Tamil Nadu · ₹100 to other states
· Free shipping on all orders above ₹699
That short wait is the difference between food that's genuinely fresh and food that's been sitting on a shelf. We think it's worth it — and we hope you will too.
We're currently prepaid-only, and there's an honest reason behind it: it helps us keep our prices low and fair for you.
We accept UPI, debit/credit cards, and net banking — quick, secure, and simple.
Quality isn't a claim at Veetoon — it's something we verify, pack after pack.
· FSSAI Licence No.: 12423027001124
· ZED Bronze Certified
· NABL lab-tested for basic parameters and nutritional facts, so the nutrition on the label is nutrition that's actually there — verified before packing.
· Allergen disclaimer on every pack (wheat, sesame, nuts, and more), so you always know what's inside.
And above all, we hold ourselves to our Zero Promise — never adding:
No preservatives · No additives · No refined sugar · No maida · No artificial flavours or colours.
Not in a single product. Not once.
Traditional and functional foods take real work — careful hand-procurement, small-batch making, and semi-automated processing built product by product. We don't guess at what that costs.
Every month, our numbers are at our fingertips — salaries, processing, depreciation, fixed and variable costs — calculated accurately, product by product. That's why you can trust that Veetoon always sets the right price, for both customers and resellers, with a long-term vision rather than a quick sale.
We also choose to pay our workers well, with an incentive structure and every bit of value we can offer them — because the hands that make your food deserve respect too.
We won't compromise on quality, and we won't run at a loss to win a price war. We believe we have to build this the right way — and succeed — so the next generation can look at Veetoon and see that an honest, healthy-foods business is not only possible, but worth building.
Have a question we haven't answered here? Message us anytime on WhatsApp at +91 6374248070 — a real person will reply.